Captain Waiter / Head Waiter

Are you a natural leader with a passion for hospitality? Join our team as a Captain Waiter and take charge of delivering exceptional dining experiences in a traditional Indonesian restaurant setting. This role offers a competitive salary, comprehensive benefits, and opportunities to grow within a well-established restaurant in Jakarta Barat. As a Captain Waiter, you'll be the face of our restaurant, ensuring every guest leaves satisfied and eager to return. This is your chance to lead a team, maintain high standards of service, and be part of a vibrant hospitality community.

Our restaurant is a beloved local institution, known for its authentic flavors and warm, inviting atmosphere. You'll work in a dynamic environment where your leadership and hospitality skills will be put to the test. We're looking for someone who thrives in a fast-paced setting, enjoys interacting with diverse guests, and takes pride in delivering top-notch service. This role is perfect for those who want to make a tangible difference in the dining experience while advancing their career in the hospitality industry.

📋 Tanggung Jawab Pekerjaan

• Lead and manage a team of waiters to ensure seamless service and high customer satisfaction.
• Train and develop junior staff to maintain consistent service standards.
• Coordinate with kitchen staff to ensure timely and accurate food service.
• Handle customer complaints and resolve issues professionally.
• Monitor and maintain inventory levels to ensure smooth operations.
• Ensure compliance with health and safety regulations.
• Manage cash handling and financial transactions accurately.
• Promote the restaurant's menu and special offers to enhance sales.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience as a Waiter or similar role in a restaurant setting.
• Proven leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong multitasking and problem-solving abilities.
• Knowledge of Indonesian cuisine and dining etiquette.
• Ability to work in a fast-paced, high-pressure environment.
• Familiarity with POS systems and inventory management software.
• Valid food safety certification is a plus.

🛠️ Keahlian

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